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Keldale Business Services Ltd

A Benefit is a result that someone thinks is worthwhile.

I collect personal information that you share with me in the course of business. In handling this information, I am bound by the General Data Protection Regulations (GDPR). This page will explain how this affects the way I work.

Keldale Business Services Ltd, is registered with the ICO

I David Waller am both the Data Controller and the Data Protection Officer. My company and contact details can be found at:

https://ico.org.uk/ESDWebPages/Entry/ZA328960

The information about you that I collect comes from you via email.

You have no legal requirement to share information with me, but if you do not I will not be able to communicate or do business with you.

The purpose of collecting personal information from you is to enable me to correspond with you, to provide my professional services and, where you are acting on your own behalf, to maintain my billing and accountancy records.

The categories of data/information I collect include: your name and contact details, your payment preferences and anything you tell me that is pertinent to the work you wish me to do for you.

You give me permission to hold and use this information in line with these guidelines when you provide it to me.

I keep the information you give me for seven years, which is the length of time suggested by my professional body and insurance company for client records.

Sharing your information:

If a third party (e.g. an employer or collaborating organisation) is involved, I will share relevant information with them where necessary.

You have rights over the information I hold about you. These are

Portability - you can ask me to send your information to someone else

Rectification - if you think my records are wrong you can ask me to change them

Erasure - in some circumstances you can ask me to remove your details from my records (this is sometimes called 'the right to be forgotten')

Fair profiling - you can ask that any processes I automate are done by a person instead of a computer. I don’t currently automate any information processing, although I do use online forms to collect information.

Right of access - you can have a copy of the information I hold at any time, by requesting it in writing. If you do this it will be provided within 30 days and free of charge.

Restricting processing - in some circumstances you can request that I stop processing your information

Objection - you can object to the way I process information (e.g. if it is used to send you direct marketing and you don’t want to receive this) and can ask me to stop using it in the way

Information - you have the right to understand how I collect and process your information (hence this privacy notice)

You can learn more about these rights on https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

You can withdraw your permission for me to use your information at any time, although it would risk the failure of any contract between us. I can’t be held liable for poor work if you withhold crucial information from me.

You have a right to complain to the ICO if you have any problem with the way I store or use your data, or if you do not think your rights are being respected

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